Frequently asked
questions
Straight answers about process, timelines, platforms, and support. Need more detail? See the Help Center or write to us.
How do I request a quote?
Use the contact form, email contact@veei.in, or WhatsApp +91 84355 37287. Include your goals, must-have pages, a reference site if you have one, and your timeline.
How soon will you reply?
Usually within 24 hours on business days (Mon–Sat, IST).
Do you work with startups?
Yes — first launch sites, stores, and later-stage rebuilds. Scope is matched to budget and what must ship first.
What is your process?
Discover → Plan → Design → Develop → Test → Launch. Same six steps on most projects. Details are on the Services page.
How long does a website take?
A focused brochure site is often a few weeks. Stores, custom PHP apps, and migrations take longer. We confirm after the first call.
Will I be able to edit the site myself?
For WordPress and Shopify, that is the goal. We keep the editor simple and share a short handoff. Custom apps get an admin area when the brief includes one.
Can you redesign an existing site?
Yes. We plan URLs and redirects so SEO is not thrown away. See Website Redesign.
WordPress or Shopify?
Shopify if selling is the main job. WordPress if content, blog, and marketing pages matter as much as the store — or if you only need a company site. We recommend after we see the catalog and ops.
When do I need custom PHP / Laravel?
When the product is a workflow: portals, roles, custom pricing, dashboards, or heavy integrations. See Custom PHP Development.
Do you set up Indian payments?
Yes — Razorpay, UPI, wallets, COD, and common shipping tools can be part of an e-commerce build.
How do payments work?
Work usually starts after the agreed advance. Later invoices follow milestones in the proposal. See Terms and Refund Policy.
Do you maintain sites after launch?
Yes — updates, backups, security, and small changes on a care plan. We can also take over a site we did not build after an audit. See Maintenance & Support.
What if the site goes down?
Email contact@veei.in with the URL and a screenshot. Care-plan clients are handled first on business days.
Where is more help?
Start at the Help Center, or write on the Contact page.